Privacy policy

Welcome to Centaur Labs (the ā€œServiceā€) brought to you by Centaur Labs Inc. We are committed to protecting the privacy of all visitors to our Service. Please read this privacy policy (ā€œPrivacy Policyā€) to understand how we use and protect any personal information that you provide to us.This Privacy Policy is intended to assist you in making informed decisions when using our Service and any services provided through it. Please take the time to read and understand this Privacy Policy.By using the Service and/or completing and submitting a registration form on the Service, you consent to the collection, use and transfer of your information in accordance with this Privacy Policy.
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Contacting Us

For the purpose of the Data Protection Act 1998, the data controller in respect of any personal data that you submit to us on our Service is Centaur Labs Inc., a company whose registered office is at 50 Milk Street Floor 16, Boston MA 02108.

If you want to know what information we hold about you or if you have any other queries in relation to this privacy policy, please contact us using the following contact information:

Centaur Labs Inc
5ā€
Boston MA 02108
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Email: info@centaurlabs.com

What Information Do We Collect?

We will collect information that you provide to us when you register on the Service (such information shall include, but may not be limited to, your name, age, debit/credit card information, telephone number, postal address and email address); about your usage of the Service; that you provide to us in e-mails or letters that you send to us; and about transactions you carry out through the Service, orders you place and the fulfillment of your orders; data that you submit in order to use the Service, including data relating to your customers, clients or others using your services which Centaur have access to. It is possible to view the Centaur website without providing any personal details. However, without registering your details you will not be able to use the Services. We may receive some information that you submit to any third party website or application that you access through the Service. Both Centaur Labs Inc. and the owner or operator of that third party website will be the data controller in respect of any such information and you should check the privacy policy of that website to find out how they will use your personal information. We will only use any information that we collect from you in accordance with this Privacy Policy.

Cookies

The Service uses cookies to ensure that you get the most out of the Service. Cookies are small amounts of information in the form of ext files which we store on your computer. Cookies allow us to monitor usage of the service, improve the Serviceā€™s usability and to personalize the content for you. If you do not wish us to install cookies on your computer for these purposes, you may change the settings on your internet browser to reject cookies. For more information about how to do this please consult the ā€œHelpā€ section of your browser. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of the Service. If you prevent us from placing cookies, you may not be able to use the Service to place an order. This is because we use cookies to enable you to log in to your account. We may use an analytics service provider for service usage analysis and reporting. Analytics service providers generate statistical and other information about usage by means of cookies, which are stored on usersā€™ computers. The information generated relating to the Service may be used to create reports about the use of the Service and the analytics service provider will store this information. In addition, advertisers whose advertisements appear on the Service may use and place cookies on your computer and we have no control over this. Please consult the terms and conditions and privacy policy of such third party advertisers to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.
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How Do We Use the Information That You Provide to Us?

The Service uses cookies to ensure that you get the most out of the Service. Cookies are small amounts of information in the form of ext files which we store on your computer. Cookies allow us to monitor usage of the service, improve the Serviceā€™s usability and to personalize the content for you. If you do not wish us to install cookies on your computer for these purposes, you may change the settings on your internet browser to reject cookies. For more information about how to do this please consult the ā€œHelpā€ section of your browser. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of the Service. If you prevent us from placing cookies, you may not be able to use the Service to place an order. This is because we use cookies to enable you to log in to your account. We may use an analytics service provider for service usage analysis and reporting. Analytics service providers generate statistical and other information about usage by means of cookies, which are stored on usersā€™ computers. The information generated relating to the Service may be used to create reports about the use of the Service and the analytics service provider will store this information. In addition, advertisers whose advertisements appear on the Service may use and place cookies on your computer and we have no control over this. Please consult the terms and conditions and privacy policy of such third party advertisers to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.

We may use your information in the following ways: to process and fulfill your subscriptions; to contact you about a subscription; to ensure that our Service is delivered in the most effective manner for you and your computer; to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; to carry out our obligations arising from any contracts entered into between you and us; to provide customer service to you in relation to your use of the Service, to deal with enquiries and complaints relating to the use of the Service and to notify you about any changes to our service; to administer, support, improve, optimize and develop our Service; to produce reports which may be used, sold or published by us at our sole discretion provided that any data or reports will be anonymized and not refer to any individual user of the Services; for internal marketing and demographic studies to improve the products and services that we provide; and for security purposes. We may also use your information to provide you with our email notifications, newsletters and other marketing communications that either you request from us or which you consent to by opting in when completing a registration form on the Service. You may opt out from receiving such marketing communications from us at any time by notifying us in writing, contacting us at info@centaurlabs.com or, alternatively, by following the procedure to ā€˜unsubscribeā€™ that is specified in the email that you receive.
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Disclosure of Your Information

Other than as expressly set out in this Privacy Policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to us without your consent. You should note that information posted on the public elements of the Service may be visible by users of the Service throughout the world. You should therefore be careful when submitting information about yourself to the Service. We may disclose your personal information: (i) to any third party to whom disclosure is necessary to enable us to fulfill your orders and provide you with any service to which you have subscribed via the Service; (ii) where required to do so by law or court order; and (iii) to any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Policy or under our Terms and Conditions. We may disclose your personal information to Facebook Inc, Google Inc, Twitter Inc in order to fulfill the Services.


Third Party Sites

The Service may contain links to websites or access to applications that are operated by third parties. We do not control and accept no liability or responsibility for those websites and this Privacy Policy does not apply to those websites. Please consult the terms and conditions and privacy policy of those third party websites to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.Advertisements contained on our Service operate as links to the advertiserā€™s website and as such any information they collect by virtue of your clicking on that link will be collected and used by the relevant advertiser in accordance with the privacy policy of that advertiser.

How Do We Protect Your Information?

In common with a number of other websites, the data that we collect from you may be transferred to a cloud service provider which has data servers which are based outside the European Economic Area (ā€œEEAā€). By submitting your personal data, you agree to this transfer and the storing and/or processing of your personal data on these servers.Appropriate security measures will be adopted to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that data transmission over the internet is inherently unsecured and that we cannot guarantee the security of data you send over the internet.
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Changes to Our Privacy Policy

By using our Service you consent to our collection and use of your information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes centaurlabs.com and other services to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

LASTĀ UPDATED:Ā February 28, 2023

Centaur Labs Subprocessors

Below is a list of subprocessors we work with and the purpose for why we use their services.

Vendor

Purpose

Location

Learn More

AWS

Cloud Hosting

USA

https://aws.amazon.com/

Amplitude

Product Analytics

USA

https://amplitude.com/

Hubspot

Business Analytics

USA

https://www.hubspot.com/

Mouseflow

Product Analytics

USA

https://mouseflow.com/

Mezmo

Error Tracking

USA

https://www.mezmo.com/

Retool

Internal Tools

USA

https://www.retool.com/

Segment

Product Analytics

USA

https://segment.com/