As our first hire dedicated to customer engagement and account management, you will focus on maintaining and growing customer relationships. The ideal hire is interested in taking ownership and potentially growing a customer success team in the future. You will be the main point of contact for our customers and represent the customer's voice, constantly seeking ways to address and foresee their most critical problems.
Our ideal candidate is highly detail-oriented and organized, clearly communicates across teams, cares deeply about customer experience, and is eager to be a part of the next generation of healthcare technology. You're scrappy, positive, solutions-oriented. Our customers are developing medical AI, so you'll play an important role in helping AI practitioners develop the next generation of life-saving technology.
Responsibilities would include
At Centaur Labs, we label data (x-rays, DICOMs, text etc.) to enable breakthroughs in medical AI.
Our novel approach uses collective intelligence to aggregate opinions from experts and students all over the world, who provide these opinions on our gamified app, DiagnosUs. Our customers include AI startups and prominent research organizations.